Author: muhammad jazuli

On February 15, Coinbase tweeted: “We have determined that the erroneous credit and debit charges are the result of Visa reversing and recharging transactions. This was not done by Coinbase. We are working with Visa to ensure all affected customers are reimbursed.”

Earlier in the week, several Coinbase users had noticed multiple charges on their accounts after they used their cards to purchase cryptocurrencies from the bitcoin exchange. These erroneous charges were worth many thousands of dollars. One post to the Coinbase Subreddit community read, “Welp, officially broke, charged 17×1000$ on my account.” Another individual reported having 50 repeat charges hit their card all at once – totaling a massive $67,000.

Coinbase was quick to respond and ensure users those hit with the charges were reimbursed. Coinbase is a $1.6 billion startup, and one of the premiere places for people to purchase bitcoin and other cryptocurrencies. Coinbase was quick to say that they were not to blame for the charges, saying it was Visa and its credit card processor, Wordpay.

On February 16, a joint statement from Visa and Wordpay was issued. First, they said the issue was not caused by Coinbase. Then they reassured those affected that “Worldpay and Coinbase have been working with Visa and Visa issuing banks to ensure that the duplicate transactions have been reversed and appropriate credits have been posted to cardholder accounts.”

What Happened?

According to Coinbase, the glitch impacted purchases that were made between Jan. 22 and Feb. 11. During that period, some of those purchases were reprocessed more than once. Coinbase also explained that a new policy among credit card companies and banks had changed the merchant carrier code (MCC) that cryptocurrency companies use when working with credit card networks. Because codes were not updated in time, large numbers of transactions were reprocessed.

In the past, Coinbase has been too slow in responding to situations like this. This time, Coinbase has shown it has learned from past lessons and was very quick to respond. In August 2017, it used part of its $100 million Series D to expand support operations, and the company launched phone support in September.

Are you searching for a worldpay customer service number or worldpay complaints and reviews? Checkout Best Payment Providers for more information and tips.

Author Bio: Electronic payments expert Taylor Cole is a passionate entrepreneur who also enjoys to write, play guitar and camp. Bestpaymentproviders is UK’s best worldpay customer service number company, serving both traditional and high-risk merchants.

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In recent years video marketing has continued to increase in popularity at a dramatic rate. It has been estimated that individuals are 4 times more likely to give a response to a video than they are to written text. Although this helps companies with their expansion, many individuals are still failing to add videos as part of their advertising efforts. It is very important that businesses become aware of how appealing videos are to their customers. This will allow them to use them effectively to increase their customer base.

3 Factors Determining Why Videos Are Appealing to Consumers

1. They can relate to them more.

Humans are very visual. We use our sight the most when it comes to making evaluations. We see something that helps us with engaging our emotions and other emotions better. What that means is that there is a greater chance of us relating to a video than we would to other forms of communication. This type of emotional communication that can form means it’s possible to start to build up the individual’s trust in the product or brand. It is more likely that people will remember something they have seen and have been able to connect with, compared to what they have read or heard.

2. They are less time consuming and more convenient.

In today’s society, everyone is always in a big hurry. We are always searching for the easiest and quickest method for getting stuff done, and we’are constantly pressed for time. Our lives are dominated by multi-tasking. With videos, we can watch and do something else at the time.

Viewing a video also takes a lot less time than reading an entire article. You can relay the same message in less than half of the time. Consumers do like having all of the available information, however, you need to relay it to them as fast as you can. With attention spans steadily decreasing, we really don’t have the ability to focus on information for extended time periods. “You need to share your message quickly visually and audibly or people won’t be able to process it,” says a professional voice artist at Voice Fairy.

3. Technological advances

The average consumer can now access the internet from any place and at any time, so they want to take advantage of it. It is easy to view videos on small screens, compared to many pages of reading which requires lots of squinting and scrolling in order to view it on a small platform.

Most people these days are social media addicts. We like sharing information we obtain with our whole group of Twitter, Instagram or Facebook followers. It is more likely that a video will be watched by other people and get more likes. That is the aim of each post you make when you post a good video which may prove to be very useful for some of your followers.

Videos overall satisfy our needs for the visual, which makes them …

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